We have nothing but rave reviews for the service and quality product we received!. A large renovation can seem overwhelming and even painful at times, but the staff, especially Phil, made it a pleasure. Any issues, adjustments or questions were always addressed in a pleasant and timely manner. I am actively recommending Carefree to several friends that have new kitchens in mind for the near future.
My wife and I are so happy with our cabinets. They look great and we have had all "very" good comments from everyone that has seen them. I would also like to say that Phil and all the staff from Carefree Kitchens treated us in a very professional manner. During the design stage, Phil made some great suggestions and was very, very helpful all the way through answering our questions. Pricing was great as well. Installation was awesome. I will always recommend Carefree Kitchens to anyone that I know who is doing a kitchen/bathroom renovation.
Everything from initial meeting, to installation, to follow up has been absolutely tremendous. What a team they have there. I would not hesitate to recommend Carefree to any friends or family, they're as good as it gets.
A huge shout to Carefree Kitchens & Lighting for once again helping me out with my needs! Not only have I had 2 kitchens installed by them, but most recently they have hooked me up with some incredible light fixtures for my revenue property as well as my kids' rooms. And seeing as they also sell Legrand light switches I have also decided to jazz up the kids rooms with them too.
We had our kitchen island done with Carefree Kitchens earlier this year. We couldn't be happier with our new island. The staff in the office were friendly and helpful with design and materials selection. The installers were efficient and friendly. Our island looks great in our house! I would recommend Brad and the Carefree team for all of your redecorating needs!
Just a quick note to let you know Jake was here yesterday to install our counter-tops.
He did a wonderful job and was so accommodating!!! No wonder you won the Business of the Year award if all your staff are like he is (and I must say that anyone I have had to interact with in regards to this job has been great!).
Thank you for a great experience and kudos to Jake.
Love my new Kitchen!! I’m highly recommending Carefree to anyone who asks! Service and quality have been top notch!
I am writing to you to commend your store on the exceptional service I have received now for the second time in designing, planning, and building my kitchen. Your staff is beyond courteous and every time I have had a query or problem, they always got back to me sooner than expected. In casual conversations with some friends about the incredible service I received, I have not been surprised to find that this is a common place experience when they’ve dealt with your dedicated team as well.
Please pass on my commendation to your team as I sincerely appreciate their enthusiasm, friendliness, and above all, exemplary customer service. I already have and will continue to recommend you without hesitation.
Just a wonderful place to get your whole home lighting. I had gone around and found out what prices were at other places and got the a better deal at Carefree Kitchens & Lighting than even Home Depot or Canadian Tire. I am very happy with my lighting package.
The Professionalism Carefree Kitchens has shown in every aspect of our kitchen installation from start to finish has given us a confident choice to make on our next kitchen project or when referring others.
We would like to thank all the staff of Carefree Kitchens & Lighting for their wonderful service in providing us with the perfect lighting fixtures and cabinets for our new home. We appreciate it very much! The friendly and helpful staff put us at ease from the start.
From the moment we saw our lights in your display, we knew instantly that this is what we wanted in our new home. We love the amber globes with the oil-rubbed bronze finish.
A special thanks for your help and patience with us while we decided on our cabinets, counter top and hardware. We appreciate it very much! We are also pleased with the warranty service provided by Carefree. Having replaced the laminate countertop on our island numerous times with unsatisfactory results, we are now being upgraded to granite. Thanks to Carefree for sharing the expense of the upgrade!
Thank you, Brad, for ensuring that at the end of the day, we are completely satisfied customers. We will be happy to recommend your services to others!
Your lighting showroom is fantastic. With all of your selection and great styles to choose from, I had a hard time only taking the one light I was replacing. I ended up upgrading all of the lighting on my upper floor. I was worried that the price was going to be higher than I was anticipated in paying, but was surprised to see how low the bill was. Scott checked several companies in the style and color I was interested in, and pointed out some great clearance lights that I may have missed without his help! Thanks again, and I look forward to visiting you again when we're ready to replace our outdoor lights!
My new and beautiful kitchen is now complete. I would like to drop you a quick note of thanks for the extra attention you provided me and my family. I had great pleasure doing my kitchen renovation with you from the first time I entered your store until the very end.
It was very refreshing to see your installers and service techs arriving on time and installing the kitchen as if you were doing it for yourselves! Your service personnel in the office were available at any time if I needed to ask a question or just listen to any concerns I had and gave support any way you could. When coming to your store I felt that I was being treated not only as a customer, but also as a good friend. I look forward to seeing my sister's new kitchen when she gets it installed from you next fall. I would recommend Carefree Kitchens and Lighting to everyone.
Being a retail manager myself, I have a heightened sense of the value of customer service. Carefree Kitchens presented everything I was looking for ... they simply know lighting ... they provide knowledgeable assessments ... they'll search for a solution that will meet your specific needs ... and along the way you'll enjoy the experience, and learn a thing or two. That was my recent Carefree experience.
I wanted to send a quick note of thanks, because sometimes people don't get the recognition they deserve. Your staff are a credit to your company with professionalism, outstanding customer service and quality end product. Recently, we had an issue with one of our cabinet doors. We needed it replaced quickly, and you provided great service and went ‘above and beyond' my expectations to rectify the problem in a timely fashion. It's very refreshing to see there are still companies out there that stand behind their word to do whatever it takes to satisfy the customer. I can't wait to redesign the lighting in my home next!
We are delighted to tell you that our kitchen is wonderful. The design ideas given to us by Carefree worked masterfully with what we were hoping for in our Kitchen. The 3-D diagram of what our kitchen would look like is very true to life, but our new kitchen now looks even more brilliant. The installation was very diligent and flawless. We are surprised how quickly our dreams of a new kitchen were made a reality.
Like many new home-builders we faced a variety of different setbacks throughout our home-building process. Carefree Kitchens and Lighting lived up to their name and ensured that these setbacks would be addressed without giving us a lot of stress given the circumstances. Carefree made themselves available to address our concerns, were honest and upfront with all possible options but were not pushy. I appreciated the freedom they gave my wife and I to make our decision and didn’t allow their agenda to influence our choices. At the end of the day our first home-building experience has been positive one and we are looking forward to future purchases at Carefree.